MACNN New Membership Program
Contents
- Membership Types
- Membership Fee and Term
- New Member Registration Offer
- 5% Monthly Rebate (Premium Member Exclusive)
- 2% Annual Rebate (Available to All Members)
- Membership Tiers and Points Program
- Unified Pricing and Annual Member-Exclusive Products
- MACNN Membership Benefit Summary
1. Membership Types
Effective October 1, 2026, the MACNN membership program will be adjusted to the following two membership types: Member | Standard Member and Premium Member | Annual Member. The benefits are as follows.
1.1 Member | Standard Member
- Annual Fee: None
- Product Purchases: May purchase regular products on the website
- Membership Tiers: L1–L4
- Annual Purchase Assessment: Applicable
- Annual Rebate: Members who complete 100% of the annual purchase assessment target may receive a 2% Annual Rebate.
Example: If the annual target is USD 20,000 and the actual total product amount purchased is USD 30,000, the Annual Rebate is calculated as USD 30,000 × 2% = USD 600. Members who exceed the annual purchase target also receive the 2% Rebate.
- Points Benefits: May earn Points; Points may be redeemed for member benefits.
1.2 Premium Member | Annual Member
- Annual Fee: USD 299/year
- Term: 365 days
- Membership Tiers: L1–L4
- Annual Purchase Assessment: Applicable
- Monthly Rebate: Completed order product amounts each month qualify for a 5% Monthly Rebate.
- Annual Rebate: Members who complete 100% of the annual purchase assessment target will additionally receive a 2% Annual Rebate.
- Points Benefits: May earn Points
- Exclusive Benefits: May purchase Premium Member exclusive products, including low-supply products and special-price products.
- New Member Benefits: New Premium Members may receive 3 product coupons during the promotional period (through December 31).
1.3 Benefit Comparison
| Benefit | Member / Standard Member | Premium Member / Annual Member |
|---|---|---|
| Annual Fee | None | USD 299/year |
| Term | — | 365 days |
| Membership Tiers | L1–L4 | L1–L4 |
| Annual Purchase Assessment | Yes | Yes |
| Monthly Rebate | None | 5% Monthly Rebate on completed order merchandise amounts each month |
| Annual Rebate | 2% Annual Rebate upon 100% completion of the annual purchase assessment target | Additional 2% Annual Rebate upon 100% completion of the annual purchase assessment target |
| Points Benefits | May earn Points; Points may be redeemed for member benefits | May earn Points; Points may be redeemed for member benefits |
| Product Purchases | May purchase regular products | May purchase low-supply products / special-price products |
| New Member Coupons | None | 3 product coupons during the promotional period |
2. Membership Fee and Term
2.1 Premium Member: USD 299 / 365 days
2.2 Term Details
The term of Premium Member | Annual Member begins on the activation date (inclusive) and continues for 365 consecutive days. It is calculated on a rolling-period basis, not by calendar year, and will not be reset upon a change in calendar year.
The activation date is Day 1, and the term expires at the end of Day 365. Example:
- Activation Date: September 15, 2026
- Expiration Date: September 14, 2027
3. New Member Registration Offer
3.1 New Member Coupon Welcome Offer
After a new customer pays the USD 299 annual fee and successfully activates Premium Member, the customer will receive 3 product coupons with a total value of USD 200, as follows:
| Coupon | Value | Unlock Condition |
|---|---|---|
| Coupon #1 | USD 100 | Immediately available after membership activation |
| Coupon #2 | USD 50 | Unlocked after completing an order using Coupon #1 |
| Coupon #3 | USD 50 | Unlocked after completing an order using Coupon #2 |
| Total | USD 200 | — |
- The above coupons are valid for 365 days from the date each coupon is issued/unlocked, as displayed in the system. Expired coupons will automatically become invalid and will not be reissued.
- Coupons must be unlocked and used in the order Coupon #1 → Coupon #2 → Coupon #3. A subsequent coupon will be unlocked only after the order corresponding to the preceding coupon is completed.
- Coupons may only be used to purchase products on the website and may not be exchanged for cash. The specific scope of use, stacking rules, refund handling, and other usage restrictions are subject to the coupon page and MACNN’s latest rules.
3.2 Coupon Usage Rules
The 3 product coupons granted to new members must be unlocked and used in the following order.
(1) Unlock Mechanism
- Coupon #1: Immediately available after membership activation.
- Coupon #2: Unlocked after completing the first order that uses a coupon.
- Coupon #3: Unlocked after completing the second order that uses a coupon.
The customer journey is therefore:
Activate Membership → First Purchase (Use Coupon #1) → Unlock Coupon #2 → Second Purchase (Use Coupon #2) → Unlock Coupon #3 → Third Purchase (Use Coupon #3).
(2) Usage Rules
- Coupons have no minimum order value requirement.
Example: If a customer holds a USD 100 coupon and purchases USD 100 of products, the product amount is USD 100, the coupon deduction is USD 100, and the amount payable is USD 0; that is, a zero-dollar purchase is permitted.
- Only one product coupon may be used per order. Multiple coupons may not be stacked.
- Coupons may not be exchanged for cash, transferred, or used to pay membership fees.
- Coupons may only be used to purchase products on the website. The specific scope of use is subject to the coupon page and platform rules.
- If an order is cancelled, refunded, or partially refunded, the used coupon will be restored or otherwise handled in accordance with system rules, as subject to platform rules.
The above coupons are valid for 365 days from the date of issuance or unlock, as displayed in the system. Expired coupons will automatically become invalid and will not be reissued.
4. 5% Monthly Rebate (Premium Member Exclusive)
The 5% Monthly Rebate is a core exclusive benefit of Premium Member | Annual Member. The specific rules are as follows.
4.1 Calculation
Only the product amount in completed orders is counted. Uncompleted statuses such as created, confirmed, quoted, and pending payment are not included.
Monthly Rebate Amount = Total product amount of completed orders in the month × 5%
Example:
Assume a customer completed the following orders in September:
| Order | Product Amount | Shipping Fee |
|---|---|---|
| Order #001 | USD 5,000 | USD 200 |
| Order #002 | USD 8,000 | USD 350 |
| Order #003 | USD 7,000 | USD 300 |
| Total | USD 20,000 | USD 850 |
Then, 5% Monthly Rebate = USD 20,000 × 5% = USD 1,000.
Note: Shipping fees are not included in the Monthly Rebate calculation.
4.2 Rebate Payout Date
Monthly Rebates are paid on the 15th day of the following month (UTC+8).
Example: The 5% Monthly Rebate of USD 1,000 corresponding to orders completed in September will be paid on October 15.
Please noted:
After a customer pays the USD 299 annual fee and successfully activates Annual Membership, an order must meet both of the following conditions to be included in that month’s Monthly Rebate calculation:
- The order creation time is no earlier than the successful activation time of Annual Membership;
- The order is completed on or before the last day of the month.
Example: If a customer pays USD 299 and successfully activates Annual Membership on September 24, 2026, orders created on or after the successful activation time and completed on or before September 30, 2026 will be included in the September 2026 Monthly Rebate calculation.
Orders that do not meet both conditions will not be included in that month’s Monthly Rebate calculation. Order status and timing are subject to system records.
4.3 Rebate Payout Form
The 5% Monthly Rebate is not cash and cannot be withdrawn. It is issued to the member’s own account in the form of MACNN Account Balance and may only be used for future purchase deductions.
4.4 Rebate Usage Rules
- Cannot be withdrawn in cash;
- Cannot be transferred;
- May only be used by the member’s own account;
- May only be used to offset new order merchandise payments;
- Cannot be used to pay membership fees;
- Cannot be transferred or gifted to other MACNN members;
- Valid for 90 days from the date the rebate is issued, as subject to system records;
- Any unused rebate balance will automatically reset to zero upon expiration and will not be reissued or converted to cash.
5. 2% Annual Rebate (Available to All Members)
The 2% Annual Rebate and the 5% Monthly Rebate are independent benefit systems, calculated and paid separately, and do not affect each other. All members, including Member | Standard Member and Premium Member | Annual Member, must participate in the annual purchase assessment.
5.1 Eligibility
- Member | Standard Member
- Premium Member | Annual Member
5.2 Annual Purchase Target Setting
The annual purchase target is not a uniform fixed target. MACNN sets the purchase target for the next assessment year for each customer based on the customer’s historical actual purchase records, growth.
Example:
| Item | Amount |
|---|---|
| Customer’s actual completed purchases in 2025 | USD 80,000 |
| MACNN-set 2026 annual target | USD 88,000 |
If the customer ultimately completes USD 88,000 in 2026, i.e., a 100% completion rate, the annual target is deemed to have been met. If the customer ultimately completes USD 80,000, i.e., a 90.91% completion rate, the annual target is deemed not to have been met.
5.3 Annual Rebate Calculation
Members who achieve a 100% completion rate of the annual purchase assessment target may receive a 2% Annual Rebate.
The calculation base for the Annual Rebate is: the total product amount of all completed orders during the assessment year (calendar year).
Annual Rebate Amount = Total product amount of actually completed orders during the assessment year × 2%
Example:
| Item | Amount |
|---|---|
| Customer’s completed order product amount in 2026 | USD 120,000 |
| 2026 annual target | USD 100,000 |
| Completion rate | 120% |
| Whether 100% target was met | Yes |
| Annual Rebate | USD 120,000 × 2% = USD 2,400 |
5.4 Payout Date
Annual Rebates are paid uniformly on February 20 each year, settling and paying the Annual Rebate for the previous calendar year.
Example:
2026 (January 1 – December 31)↓February 20, 2027↓Settle and pay the 2026 2% Annual Rebate.
The annual assessment uses the calendar year; the Premium Member term uses a rolling 365-day period. The two calculation bases are different and do not conflict.
5.5 Clarification on the 2026 Annual Rebate Calculation Period
Given that the new membership program is effective as of October 1, 2026, the 2026 Annual Rebate will only count orders that qualify during the period from October 1, 2026 to December 31, 2026. Orders included in the 2026 Annual Rebate settlement must satisfy both of the following conditions:
- The order creation date is on or after October 1, 2026;
- The order completion date is on or before December 31, 2026.
Orders that do not satisfy both conditions will not be included in the 2026 Annual Rebate settlement. Order status and timing are subject to system records. All other Annual Rebate rules remain subject to MACNN’s latest membership rules.
5.6 Usage Rules
The 2% Annual Rebate is issued to the member’s own account in the form of MACNN Account Balance. Except for the validity period, the usage rules are the same as those for the 5% Monthly Rebate:
- Cannot be withdrawn in cash;
- Cannot be transferred;
- May only be used by the member’s own account;
- May only be used to offset new order merchandise payments;
- Cannot be used to pay membership fees;
- Cannot be transferred to other MACNN members;
- Valid for 180 days from the date the rebate is issued, as subject to system records;
- Any unused rebate balance will automatically reset to zero upon expiration and will not be reissued or converted to cash.
5.7 Relationship with the 5% Monthly Rebate
| Item | 5% Monthly Rebate | 2% Annual Rebate |
|---|---|---|
| Eligibility | Premium Member / Annual Member | All members |
| Calculation Period | Monthly | Calendar year |
| Calculation Base | Merchandise amount of completed orders in the current month | Merchandise amount of completed orders during the assessment year |
| Payout Date | 15th day of the following month | February 20 of the following year |
| Validity Period | 90 days | 180 days |
| Payout Form | MACNN Account Balance | MACNN Account Balance |
The specific calculation, payout, and use of these benefits are subject to MACNN platform system records and the latest membership rules.
6. Membership Tiers and Points Program
6.1 Membership Tiers L1–L4
After this adjustment, L1–L4 membership tiers are no longer tied to the annual purchase target. Membership tiers are determined solely by the customer’s cumulative product purchase amount. For purposes of this section, “purchase amount” only counts the product amount in completed orders; uncompleted statuses such as order created, confirmed, quoted, and pending payment are not included.
| Tier | Name | Cumulative Purchase Amount (USD) | Benefits |
|---|---|---|---|
| L1 | Starter | 0–10,000 | Self-service ordering: customers must place orders themselves; inventory is not guaranteed. |
| L2 | Growth | 10,001–50,000 | Assisted ordering: customers may entrust staff to assist with order placement; inventory is not guaranteed. |
| L3 | Advanced | 50,001–200,000 | Advance order reservation, priority supply, and annual plan preview (Hong Kong office). |
| L4 | Elite | 200,001 and above | Highest-priority allocation and customized procurement services. |
Note: Membership tiers are determined based on Completed Order Amount and must be reassessed in the following year.
6.2 Points Program
| Tier | Name | Points Ratio (1 USD =) | Redemption Scope |
|---|---|---|---|
| L1 | Starter | 1.0 Points | Virtual only |
| L2 | Growth | 1.05 Points | Virtual and Physical |
| L3 | Advanced | 1.1 Points | Virtual and Physical |
| L4 | Elite | 1.25 Points | Virtual and Physical |
(1) Points Rules
- Points do not have an expiration date and remain permanently valid under a normal account status.
- Points cannot be transferred.
- Points cannot be exchanged for cash or monetized.
- Points may only be used for Points redemption items designated by MACNN.
(2) Points Redemption Examples
| Redemption Type | Points Required | Redemption Item |
|---|---|---|
| Cash Voucher | 10,000 Points | USD 50 Voucher |
| Shipping Voucher | 20,000 Points | USD 100 Shipping Voucher |
| Physical Product | 50,000 Points | Specified Hot Wheels product |
Note: The above redemption ratios and products are examples only. Actual redemption items, required Points, inventory, and usage rules are subject to the Points Mall page.
(3) Points Forfeiture Rules
Points will be forfeited only if the customer breaches the agreement or has their membership terminated by MACNN. Under a normal account status, Points remain permanently valid.
(4) Other
- Specific rules regarding earning, redeeming, and using Points are subject to MACNN’s latest Points Rules and platform page descriptions.
- The above rules are effective as of October 1, 2026.
- Important Adjustment: L1–L4 are no longer tied to the annual purchase target. Membership tiers are determined solely by the customer’s cumulative purchase amount. “Purchase” only counts the total product amount in completed orders.
7. Unified Pricing and Annual Member-Exclusive Products
7.1 Unified Pricing
Effective October 1, 2026, all products on the MACNN website will follow a unified pricing structure, and wholesale and retail pricing will no longer be distinguished.
This adjustment is intended to coincide with the launch of the new membership program. The new membership program will no longer use “long-term customers” and “temporary customers” as customer classification standards. Instead, customers will be uniformly classified into the following two membership types:
- Free Member | Standard Member
- Premium Member | Annual Member
Regular product prices will apply uniformly to all customers. Differences between membership types will mainly be reflected in membership policies such as member benefits, rebates, exclusive products, and Points, rather than in regular product list prices. Member-exclusive special-price products are a separate Annual Member benefit item and are governed separately by exclusive rules.
7.2 Adjustments to Account Status
Effective with the new membership program, MACNN will remove the distinction between “long-term customers” and “temporary customers” and will apply the following uniform rules to order status and account login status:
(1) Order Confirmation and Payment Period
All customer orders have a uniform payment period of 15 days from the date the order enters “Confirmed” status. If payment is not received within that period, the system will automatically deem the order expired and release the items for other customers to order. Order status and timing are subject to system records.
Since the “long-term customer” category has been removed, the previous ordering continuation and allocation requirements applicable to long-term customers are also removed. Former long-term customers are no longer required to comply with those requirements.
(2) Account Login and Freezing
Any account that has not logged in for 60 consecutive days or more will be automatically frozen by the system. The handling, restoration, and other related rules for frozen accounts are subject to MACNN’s latest rules and system notifications.
7.3 Special-Price and Exclusive Products
An important new benefit for Premium Member | Annual Member: Special Price / Special Offer products are available only to Premium Members.
Standard Members may purchase regular products, but may not purchase products marked as Premium Only exclusive special-price or exclusive-offer products.
| Item | Free Member / Standard Member | Premium Member / Annual Member |
|---|---|---|
| Annual Fee | None | USD 299/year |
| Regular Products | Available for purchase | Available for purchase |
| Member-Exclusive / Special-Price Products | Not available for purchase | Available for purchase |
| Product List Price | Subject to unified pricing | Subject to unified pricing |
7.4 Value of Annual Membership
The Premium Member annual fee is USD 299/year. The benefits obtained by Annual Members include not only the relevant rebate benefits but also member-exclusive benefits such as the right to purchase Premium Member exclusive special-price products. Specific benefit details are subject to this announcement and MACNN’s latest membership rules.
7.5 Additional Terms
- The scope of application, inventory, purchase quantity limits, and promotional period for member-exclusive and exclusive special-price products are subject to product page labeling and MACNN’s latest rules.
- This pricing structure and member-exclusive product rules are effective as of October 1, 2026.
- MACNN reserves the right to interpret and adjust the pricing structure and membership benefit rules to the extent permitted by law.
8. MACNN Membership Benefit Summary
The following is a summary of MACNN membership benefits. Symbol key: ✓ = applicable/included; — / × = not applicable/none.
| Benefit | Standard Member | Annual Member |
|---|---|---|
| Annual Fee | Free | USD 299 / 365 days |
| L1–L4 | ✓ | ✓ |
| Basis for L1–L4 | Cumulative annual completed order merchandise amount | Cumulative annual completed order merchandise amount |
| Annual Purchase Assessment | ✓ | ✓ |
| Annual Target | Set based on historical purchases | Set based on historical purchases |
| 100% Annual Target Completion | 2% Rebate | 2% Rebate |
| Annual Rebate Payout | February 20 of the following year | February 20 of the following year |
| Annual Rebate Validity | 180 days | 180 days |
| Monthly 5% Rebate | × | ✓ |
| Monthly Rebate Payout | — | 15th day of the following month |
| Monthly Rebate Validity | — | 90 days |
| MACNN Account Balance | Annual Rebate | Monthly 5% + Annual 2% |
| New Member Coupons | × | USD 100 + USD 50 + USD 50 |
| Member-Exclusive Special-Price Products | × | ✓ |
| Points | ✓ | ✓ |
| Points Validity | Permanent | Permanent |
Notes
- Membership tiers are determined based on the cumulative completed order merchandise amount and must be reassessed in the following year. Uncompleted statuses such as order created, confirmed, quoted, and pending payment are not included.
- The annual purchase assessment uses the calendar year; the Premium Member term uses a rolling 365-day period. The two calculation bases are different and do not conflict.
- Annual Rebates and Monthly Rebates are both issued in the form of MACNN Account Balance. They cannot be withdrawn in cash or transferred, may only be used by the member’s own account to offset new order product payments, may not be used to pay membership fees, and will automatically reset to zero if unused upon expiration.
- Points remain permanently valid, cannot be transferred, cannot be exchanged for cash or monetized, and may only be used for Points redemption items designated by MACNN. Points will be forfeited only if the customer breaches the agreement or has their membership terminated by MACNN.
- New Member Coupons apply only to new customers who activate Premium Member for the first time during the promotional period. Coupons must be unlocked and used in sequence, with only 1 coupon per order. They may not be stacked, exchanged for cash, transferred, or used to pay membership fees.
- This table is a summary of membership benefits. Specific benefit details, eligibility conditions, and usage rules are subject to MACNN’s latest membership rules, Points Rules, and system records.
